Please don’t hesitate to get in touch with us if you run into any issues. Dave Gilboa and Neil Blumenthal co-founded online eyewear company Warby Parker with two classmates in 2010, a business that is now worth a reported $1.75 billion. (Ordinarily, we accept returns and exchanges at our stores but in order to minimize contact and preserve everyone’s health, returns and exchanges are currently only accepted by mail.). I don’t know how to read my prescription. Davis Vision: Your Member ID can be found on your insurance card or in You may add these lenses to your order at checkout or we will follow up with you if they’re recommended. And you can click here if you want to compare all the contact information we've gathered for Warby Parker. If you’ve already placed an order, create an account to upload an image of your prescription. This usually is a number between 8 and 10 that measures the curve of a contact lens. Call us at 888.492.7297, 9 a.m.–10 p.m. Do you offer bifocal or progressive lenses? If you’re interested, these lenses cost an additional $100 and can be selected when adding frames to your cart. Will that work? The kit comes with a lens spray and microfiber cleaning cloth to keep your cleanses clear and smudge-free. What types of contacts can I purchase from you? 5–7 business days (most lenses); certain specialty lenses may take longer to arrive. Shipping is always free, so don’t worry about getting charged extra for the separate orders. You should see a prompt, in blue, within the top third of your screen. All the glasses are unisex and the organization of the store was a bit overwhelming at first, but I had located an acceptable pair within thirty minutes. Alchemy Works. What’s a nose bridge? Warby Parker is a transformative lifestyle brand with a lofty objective: to offer designer eyewear at a revolutionary price while leading the way for socially conscious businesses. Just take them to your doctor to have your prescription lenses filled! ET. I wish I could've gotten the names of the guys who helped me." If you need an extra day or two, call us and we’ll work something out. All aspects of our stores' success rests on the shoulders of our seasoned Store Leaders—Warby Parker Retail wouldn't be what it is today without them! The color or pattern on my frames looks...different. What is the difference between single-vision and progressive lenses? Please note: In light of COVID-19, we’ve made significant changes to our shopping experience. Deciphering prescriptions can be tricky. In the meantime, take our frames for a whirl using our Virtual Try-On. Everyone was super friendly, helpful, and knowledgeable and I'll totally go back! Inc.) is a provider established in New York, New York specializing in eyewear supplier. Contact lenses: If you’re ordering contact lenses, you’ll also need a valid (meaning: it’s not for glasses, it hasn’t expired, and all values are visible) contact lens prescription. Warby Parker Retail, Inc. has 463 total employees across all of its locations and generates $30.59 million in sales (USD). I need the fax for old orchard and Dr Saraffi. Give us a call at 888.492.7297, 9:00 a.m.–10:00 p.m. We’ll help determine the issue and make sure that your prescription is just right! You can place an order online or at one of our stores using your FSA or HSA card as you would any other credit card, or by giving us a ring at 888.492.7297, any day, 9 a.m.–10 p.m. Please note: Some locations require an appointment to visit us. We recommend comparing the measurements of your current glasses to the frame measurements on our website; this will give you an idea for how a pair will fit you. Make sure you have an up-to-date prescription and a pupillary distance, which can be measured here. We can fill the following prescriptions with Scout lenses: If you’re interested in trying Scout by Warby Parker, speak with your doctor or drop by a store for a contact lens exam. Phone Number: 888.492.7297 Email ID: [email protected] Support Team Operation Hours: Monday through Friday from 9 a.m. to 9 p.m. EST. I ordered another Home Try-On. If you’re curious about how your information is used and how to access and/or delete it, please view our Privacy Policy. Find everything you need to know about Warby Parker on Yellowpages.ca. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Describe the potential issue in detail with supporting evidence so that our information risk experts can analyze the situation, and email your report to [email protected]. Yes! What do I do if I’m experiencing issues with my prescription? iPhone users can download our app here. Our opticians are available to walk you through the adjustment process. (Learn more about Affirm’s application process.). We accept either: The brand on your prescription will need to match the lenses you’d like to purchase. Many of our locations offer contact lens exams. You can help! Psst. They sell glasses over the internet, and they do an excellent job selling something that isn’t easy to sell online—prescription glasses and sunglasses. Can’t find your label? Learn more. Virtual Try-On is a feature in the Warby Parker iOS app that allows you to virtually try on eyeglasses and sunglasses—seeing the realistic color, texture, and size of each style—using only an iPhone X (and up). I still need some help. Within an hour of ordering. We’re available by phone (888.492.7297) and chat every day from 9 a.m.–10 p.m. (In light of COVID-19, we encourage you to follow local guidelines when visiting an optical shop in your area.) Contact your insurance carrier to confirm the exact details of your plan. Can I place an order using Affirm in store or over the phone? Learn more here about whether the password is associated with any of your other personal information. Chat us or give us a call at 888.492.7297. Above all, pick what makes you look and feel good! See insights on Warby Parker including office locations, competitors, revenue, financials, executives, subsidiaries and more at Craft. means that the shape of your cornea prevents you from seeing with perfect sharpness. No worries—we’ve got you covered. Please note: Our mobile app is only compatible with iOS (Apple’s operating system) at this time. You can also stop by any of our retail stores where our trained associates can measure your pupillary distance (PD). Affirm is a company we partner with to offer payment plans for purchasing eyeglasses, sunglasses, contacts, and accessories on our site. We also offer free returns. A pop-up will appear with a note introducing Virtual Try-On. Find information about hours, locations, online information and users ratings and reviews. If you’re charged, send us a photo of your receipt—we’ll reimburse up to $50. Many staff members helped me decide on frames that were right for me. This has no effect on your vision, but it’s still important to get a prescription by a doctor to make sure they fit your eyes properly. Warby Parker Retail, Inc. is located in New York, NY, United States and is part of the Eyewear Manufacturing Industry. For contact lenses, we are only able to fulfill the brand of lenses prescribed by your doctor. Not only glasses and sunglasses—there’s plenty else to delight the eye: eyewear accessories and artwork special to the space. If you’re having trouble checking out with Affirm, try clearing your cache, give us a call, or chat us. While 888-492-7297 is Warby Parker's best toll-free number, there are 3 total ways to get in touch with them. Many plans cover one pair of prescription eyeglasses, prescription sunglasses, or contact lenses, as well as an annual exam. After we receive all necessary prescription and billing information, you can expect to receive your contact lenses in 5–7 business days! We do not offer any monetary compensation, only our most sincere appreciation for your responsible disclosure on behalf of our customers, employees, and the greater security community. 28 reviews of Warby Parker "The store was very crowded when I went and it was a bit more chaotic than my normal glasses shopping experience. Yes, some are! The process is simple, automated, and most employees are verified within 24 hours. (A prescription for eyeglasses cannot be used for contact lenses and vice versa.) We send Home Try-On orders one at a time. We’d love to hear your feedback, too. We'd love to help, and look forward to hearing from you. ET to double-check! If you need to reschedule or cancel an appointment, give us a ring at 888.492.7297. ... Verifications cannot be submitted on the phone. This camera, when coupled with our own proprietary frame placement and fit system, has the ability to map and measure key facial features. This usually cuts the turnaround time in half. ... Disclaimer. For customers who are concerned about exposure to blue light, we offer polycarbonate blue-light-filtering lenses for an additional $50. If you have any questions about whether or not we can fill yours, give us a ring at 888.492.7297, 9 a.m.–10 p.m. How do I know if I should select frames described as Standard Fit or Low Bridge Fit? How do I report a bug or security vulnerability to Warby Parker? We’ll replace your scratched lenses for free within that timeline. ), and when you place it. The next best way to talk to their customer support team, … High-index lenses are recommended in some instances and required if the cylinder (CYL) value on your prescription is ±4.00 or stronger. Warby . High-index lenses are recommended in some instances and required if the sphere (SPH) value on your prescription is stronger than -10.00. ET to get started. It’s easy and free. Need your order sooner? your member portal on Davis’s website at davisvision.com. Click “Got it!” to continue to the gallery—then choose a pair you’d like to try on. An account is created any time you place an order with us and provide your email address at a store or online. ET. If your doctor did not provide an expiration date, we’ll adhere to the optical rules of the state where your prescription was written to determine if we’re able to fill it. In order to avoid this charge, your Home Try-On will need to be postmarked—it’s on its way back to Warby Parker—by the fifth full day after delivery. Yes! The service uses your phone and laptop to test your sight and sends the results to an eye doctor to confirm the prescription. We’ll ask you a few questions about yourself and your vision history to make sure you’re eligible for both In-Store Prescription Check and the Prescription Check app. Within your account, you can view your order history, check your order status, and print invoices for previous purchases. You can also feel free to chat our team or email us at [email protected]. The information on this page is not an endorsement of Truework's services by Warby Parker and is meant to be purely informational. After enjoying your frames for five business days, place all five pairs back in the original packaging. Here at Warby Parker, we have a deep commitment to Inclusion, Equity and Diversity. Why do I need to come in for a contact lens follow-up appointment? If you aren’t totally satisfied with your purchase, we’ll get you set up with a full refund or an exchange within 30 days of receipt. Once you’re ready to checkout, you can upload an image of your eyeglasses or contacts prescription to your order (snap a photo or scan it in), submit your doctor’s contact information, or select to send your prescription to us later. ET daily to get started on an exchange for a new pair. To purchase Warby Parker gift cards or sunglasses in multiples (quantities greater than 10), send an email to [email protected]. Check it out here. You can request a new one here. ADD: This is used when you require a prescription for both distance and reading in your glasses or contact lenses. We will need to verify your insurance carrier and eligibility. Please note: We’re unable to fill expired eyeglasses prescriptions or use contact lens prescriptions if you’re ordering eyeglasses or sunglasses (and vice versa). Just take them to your doctor to have your prescription lenses filled! If you need another copy, you can access one through your account or email us at [email protected]. You can apply for reimbursement for your Warby Parker purchase if you have an out-of-network benefit included in your vision insurance plan. Best to book your appointment for a time when you can rest up afterwards! We cannot fill this prescription because the ADD power is stronger than +3.50. We’ll also send you an email with these details once your order ships. You’ll then see the frames appear on your face! Once you’re signed in, click “Orders” from the menu, and behold! Optical: Single-vision polycarbonate lenses, Optical: Single-vision polycarbonate blue-light-filtering lenses, Optical: Single-vision polycarbonate light-responsive lenses, Optical: Single-vision high-index 1.67 lenses, Optical: Single-vision high-index 1.67 blue-light-filtering lenses, Optical: Single-vision high-index 1.67 light-responsive lenses, Optical: Single-vision high-index 1.74 lenses, Optical: Progressive polycarbonate lenses, Optical: Progressive polycarbonate blue-light-filtering lenses, Optical: Progressive polycarbonate light-responsive lenses, Optical: Progressive high-index 1.67 lenses, Optical: Progressive high-index 1.67 blue-light-filtering lenses, Optical: Progressive high-index 1.67 light-responsive lenses, Optical: Progressive high-index 1.74 lenses, Sun: Non-prescription polarized polycarbonate lenses, Sun: Single-vision polarized polycarbonate lenses, Sun: Single-vision polarized 1.67 high-index lenses, Sun: Progressive polarized polycarbonate lenses, Sun: Progressive polarized 1.67 high-index lenses, Scratched lenses within the first year of your purchase, First name, last name, date of birth, zip code, First name, last name, date of birth, Member ID, A picture of your official contact lens prescription, or, All prescription values, lens brand, and doctor’s contact information, Your pupils should be near the center of the lens, Lenses shouldn’t extend past the side of your face, Eyebrows should not be inside the glasses, When you smile, your cheeks don’t push the frames up, If the frames are too tight or loose behind your ears, The temples are too tight or loose at the side of your face, The frames are crooked or slide down your face, Single-vision lenses for distance correction (no astigmatism or multifocal lenses). 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